Playing hide-and-seek with MAS

Assalamualaikum...

I have this love-hate relationship with airlines. Either the plane will choose to leave me behind, or my luggages choose to dissapear or simply the airlines changed their flite time-which-are-not-so-accomodating-for-me *read between the line please*  haha.

And what happens today, are just the normal series of event. Done with meetings, check my flite time, and tadaaaaaaaa....instead of 6.30PM today, I had stupidly chose 6.30AM tomorrow. I dont mind staying back for one night, thing is I have a scheduled-VVIP-meeting tomorrow at 8AM. 

So..again, the routine. Calling up to Airline..rushing back to hotel..and reach 3 hours earlier at the airport to change the ticket.

And am again, just glad I fly with Malaysia Airlines (MAS). I flew with several airlines before, in first class, business and also economy, and frankly, the service from MAS is still the best. 

Why?

- I don't have to worry AT ALL should there is any incidence like this.

- If I missed the flite, charges is RM106 to catch the later flight (based on availability) and no additional pay for price differences.

- If I want to catch the earlier flite, charges is RM53 at the MAS office or RM106 thru online call to customer service.

- Should I wish to travel for shopping, extra luggage is not a nightmare. RM30kg is easily mine for economy and I still can have a hand carry. I remembered flying with 1 low fees carrier, and got charged for extra size of bag eventhough its weight less than the permissible limit. And at the drop bag counter, an extra of 1 - 5 kgs, normally MAS's staff will give an exception, but not for that low fees carrier.

- When my luggage MIA in Mozambique, MAS took the effort to locate eventhough the responsible party should be South Africa Airlines - the connecting flite. And they compensated me with extra Enrich miles when the effort is unsuccessfull (I still cried over the limited edition Sophie Kinsella set).

Ok. Should stop. Else, I will have to write each of the incidence for the past 20 years of my life. Haha.

Still, I could not stop laughing when I received this for the receipt.

MAS. Please. Invest on something more uptodate machine please. I used this when I joined my first company and that was a decade before. And you should consider the paper usage ok? HAHHAAH